Kesino Casino Privacy Policy — Your Complete Guide to Data Protection

1. Introduction

This Privacy Policy applies to Kesino Casino and all users of its services. By using our services through the Kesino Casino website, mobile app, or any other channel, you agree to this Privacy Policy.

We believe a user's personal data belongs to them. Kesino Casino takes responsibility for protecting that data properly. That is why we have developed this policy in accordance with international data protection standards (GDPR-inspired principles).

Kesino Casino never sells your data. We never use it for unrelated purposes without your consent. This commitment is the foundation of our business.

2. Information We Collect

Kesino Casino collects various types of information. A detailed breakdown by category is provided below:

A. Registration Information

• Full Name, Date of Birth & Gender
• Email Address & Mobile Number
• Residential Address & Country
• Preferred Language & Currency

B. Identity Verification (KYC) Information

• Copy of National ID or Passport
• Proof of Address (Utility Bill or Bank Statement)
• Information Related to Payment Method Ownership

C. Transaction Information

• Deposit & Withdrawal History
• Type of Payment Method Used (not the full card number)
• Currency Conversion Information

D. Gaming Activity Data

• Game History & Results
• Bet Amount & Duration
• Session Duration & Gaming Patterns

E. Technical Information

• IP Address & Device Type
• Browser & Operating System Information
• Login Time & Location (Approximate)

3. How We Use Your Information

Kesino Casino uses your information solely for the following purposes:

4. Data Sharing Policy

Kesino Casino never sells your information to third parties. However, data may be shared with specific third parties in the following limited circumstances:

• Payment Processors: Only the information necessary to complete the transaction is shared.
• KYC Verification Service: With trusted third parties for identity verification purposes.
• Game Providers: Minimum information required to play.
• Regulatory Authority: To government authorities when required by law.
• Audit & Security: With accredited auditors for licensing compliance.

We maintain a strict data processing agreement with every third party, ensuring they use your information solely for the specified purpose.

5. Security Measures

Kesino Casino employs world-class technology to keep your data secure. Our security layers include:

That said, no one can guarantee complete security on the internet. You also have a role to play — keep your password strong, never share it with anyone, and report anything suspicious to us immediately.

6. Cookies Policy

The Kesino Casino website and app use cookies. Cookies are small text files stored on your device that help improve your user experience.

Cookie Types

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Helps remember your preferences and settings.
• Analytical Cookies: Analyzes user behavior to improve site performance.
• Targeting Cookies: To show you relevant advertisements — you can turn these off at any time.

You can delete non-essential cookies or block new ones at any time through your browser settings. Please note that some features may not work correctly if you do so.

7. Your Data Rights

Kesino Casino respects your data rights. You have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under specific conditions.
• Right to Restriction of Processing: The right to restrict the processing of your data under certain circumstances.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to the processing of your data for specific purposes.

To exercise these rights, contact the Kesino Casino support team. We will generally respond to your request within 30 days.

8. Data Retention Policy

Kesino Casino does not retain your information longer than necessary. General data retention policy:

• Account Information: For the duration the account is active and 5 years after closure (as required by law).
• Transaction Records: Up to 7 years as required by financial regulatory obligations.
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years or until the dispute is resolved.
• Marketing Data: Deleted immediately upon withdrawal of consent.

9. Protection of Minors

Kesino Casino services are intended exclusively for individuals aged 18 and above. We do not knowingly collect information from minors.

If a minor has created an account in error and we become aware of it, the account will be closed immediately and all collected data will be deleted. If you have any information about this, please contact our support team.

10. International Data Transfers

Kesino Casino is an international platform. In some cases, your data may be processed on servers located in other countries. In such cases:

• We only transfer data to countries that maintain adequate data protection standards.
• Appropriate safeguards (such as standard contractual clauses) are in place for every international data transfer.
• Personal data is always transferred in encrypted form.

11. Changes to the Privacy Policy

Kesino Casino may update this Privacy Policy from time to time. When changes are made:

• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be revised accordingly.
• A prominent notice will be displayed on the site for significant changes.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

12. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact Kesino Casino:

We typically respond to all privacy-related requests within 48 hours. Complex cases may take up to 30 days.